Altiva Software Technical Support
Altiva Technical Support is available to Maintenance subscribers to maximize product use and for help when needed.
Search Public Solution Portal
To search for a solution you can use the Public Support Portal.
Access Customer Service Portal
To log a new case, or to check the status of you open case(s), please log in to the Customer Support Portal:
Note: If you do not yet have a user name and password for the Altiva Customer Service Portal, please email Support to request one.
E-mail: For questions and minor issues, send us an email at: firstname.lastname@example.org.
Phone: For fast service, call the Altiva office nearest you. View complete contact information for each office.
Set-up, Installation and Training
Set-up, installation, and training are also available. For details, email us at email@example.com or talk to your sales representative.