Altiva Software Launches Customer Service Web Portal

July 28, 2006 (Houston, TX) — Altiva Software announces the launch of its new Customer Service Web portal which is accessed directly from the Support page of its web site,

The portal provides another convenient way for Altiva Software customers to contact Altiva and resolve issues quickly to ensure they receive the maximum ROI from CADconform – Altiva's flagship software product that promotes and enforces 100% conformance to CAD standards.

Altiva's portal is more advanced than many other support web sites. Each customer is provided a unique ID and password so the portal always recognizes the client for a customized user experience.

Key features of the Altiva Software Customer Service Portal include:

Altiva is already receiving rave reviews from its customers about the portal.

"We have always received excellent support from Altiva Software," reports Hollis Ward of the Louisiana Department of Transportation, "but the new Customer Service Portal is a first-class enhancement that takes your support to a higher level. This tool makes it possible to log issues ourselves, track the issues until they are resolved and search the knowledge base to find answers for some issues immediately."

About CADconform and Altiva Software

CADconform® is a software add-on that works seamlessly between AutoCAD® and MicroStation® to promote and enforce 100% conformance to CAD standards. It is the only product of its kind that provides an encrypted, tamper-proof electronic seal ensuring data integrity and user confidence.

Properly enforced CAD standards provide strategic business value including: re-use of intellectual property stored in drawings, better interoperability and project management, and significant cost-savings and contributions to HS&E.

Altiva Software is the only company dedicated to 100% conformance to CAD standards. It is headquartered in Houston, Texas, with offices in Germany and Australia.

Visit us on the web at


Marie Franklyn

Business Development Manager
2434 Riverway Oak Dr
Kingwood, TX 77345
Office: (281) 295-2250
Fax: (832) 201-0462

CADconform is a registered trademark of Altiva Software, Inc. AutoCAD is a registered trademark of Autodesk, Inc. MicroStation is a registered trademark of Bentley Systems, Inc.